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• #Elexa app not connecting to internet how to#

You can use these tips to fix and Echo (or Alexa-integrated speaker) that isn’t working. Either way, these are the first things you should do to try and fix the issue. Though less common, there could also be an issue on Amazon’s end. This may be because your device has lost its connection to your router, or your internet service provider is temporarily unavailable. Typically, when Alexa says “I’m having trouble understanding you” it’s because your Echo device isn’t able to contact Amazon’s servers, which is where your voice commands are sent to be translated into instructions your speaker can understand. The password is limited to a maximum of 33.

Note: Your SSID on your home WiFi must be between 3 and 36 characters. Our guide explains what are the likely issues, and what you can do about them. Perform a factory reset and try the app again. But you can force the Echo into setup mode by holding down.

If you've set up your Amazon Echo in the past, it won't show an orange light anymore.

Now the app will ask you if your Amazon Echo has an orange light.

#Elexa app not connecting to internet how to#

Go to Echo & Alexa, select your Echo, then tap Change next to Wi-Fi Network. When you get a new WiFi router, your Amazon Echo stops working because it cant connect to the Internet.In this video, I show you how to use the Alexa app on. This vague error message can mean a few things, and it isn’t always obvious how to fix it. Start the Alexa app again, but this time, go to Devices. It can be frustrating when an Amazon Echo says it is “having trouble understanding right now”.